From now onwards you can just renew your National Health Insurance Scheme membership without any much hassle.  This is because the government has successfully deployed the NHIS Mobile Renewal Service in all districts across the country.

You can access it and renew your NHIS membership just by dialling *929# from any phone network. Below is the laid-down procedure to renew your NHIS membership via mobile phone.

Generally, this is a very good initiative and come as a satisfying relief. The Mobile Renewal Service takes away the time-wasting periods and other inconveniences at NHIS District Offices when going for renewals.

A little advice…

Though this service is really beneficial to the members of the health scheme, the Management of the scheme has announced to the public that it should watch out for frauds claiming to be “NHIS Agents”. The Management says these imposters may try to take advantage of the new service to swindle innocent people.

With the said, know that there are no NHIS Agents working its behalf, therefore, any such situation is illegal. The renewal service performed on a mobile phone is quite simple and easy. But if you need assistance you must get it from trusted persons.

Now below are the steps on how to renew your NHIS membership via mobile phone.

Steps to renew your NHIS Membership

  1. Dial *929#
  2. Select Option 2
  3. Select NHIS Card
  4. Enter the 8 Digit Membership Number
  5. Press Send
  6. Follow the instruction for payment


You should never give your mobile PIN out to anybody. You shouldn’t also display it in public.
If you are uncertain of anything, please kindly call the NHIS Call Centre on 054-444-6447 or 030-274-6447. Otherwise, you can contact the office via the shortcode 6447 on the MTN and Vodafone networks.